Privacy Policy

Introduction

Welcome to The Sitters Club. We are committed to safeguarding the privacy of our clients, sitters, and mentors. This privacy policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Who We Are

The Sitters Club is a professional babysitting and mentoring service provider. Our contact details are:

  • Address: [Your Business Address]

  • Email: [Your Business Email]

  • Phone: [Your Business Phone Number]

What Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, address, email address, phone number, date of birth.

  • Employment Information: CV, education details, employment history, qualifications (DBS check, first aid certification).

  • Family Information: Information about your children and their needs, preferences, and any special requirements.

  • Payment Information: Bank details, payment history, and transaction details.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

How We Use Your Data

We use your personal data to:

  • Provide and manage our services.

  • Process your membership and bookings.

  • Match sitters with families.

  • Communicate with you, including sending confirmations and updates.

  • Improve our services and website.

  • Comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.

  • Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.

  • Legal Obligation: The processing is necessary for us to comply with the law.

How We Protect Your Data

We implement appropriate technical and organisational measures to ensure the security of your personal data. This includes:

  • Encryption of data during transmission and storage.

  • Regular security assessments and audits.

  • Restricted access to personal data to authorised personnel only.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: You have the right to request the correction of inaccurate personal data we hold about you.

  • Erasure: You have the right to request the deletion of your personal data under certain conditions.

  • Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain conditions.

  • Data Portability: You have the right to request the transfer of your personal data to another party.

  • Object: You have the right to object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [Your Business Email].

Third-Party Sharing

We do not share your personal data with third parties except:

  • When necessary to provide our services (e.g., sharing information with sitters and families).

  • When required by law.

  • With service providers who perform services on our behalf and have agreed to maintain the confidentiality and security of your personal data.

Cookies

Our website uses cookies to improve user experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at:

  • Address: [Your Business Address]

  • Email: [Your Business Email]

  • Phone: [Your Business Phone Number]

By using our services, you agree to the terms of this privacy policy.